Surface Pro Ethernet Adapter Issues
Network adapter issue with Surface Pro 3. Anyone else ?
I bought the pro 3 on friday at bestbuy. It connected to the internet out of the box. Bluetooth worked too.
Installed a few software in the following 24h and then.. no more network. At all. Then when I tried looking for internet connections it mentionned 'No network adapter hardware found'. It didn't see any networks and Bluetooth wasn't appearing anywhere anymore.
Contacted ms support. All in all. they made me reset the computer back to it's factory settings. Bye bye all the work done. But it worked.. or so I thought.
After the reset, I could connect to networks and Bluetooth again. But now it seems as if the surface can only stay connected for a limited time. 15 min to a few hours but it will disconnect. And while connected it's very slow.
Anyone else has this issue ? Anyone has a fix ? Thx
Edit : It seems the surface product line has been plagued with wifi issues. I'm sorting out the possible solutions and will try some later. (disabling selective suspend?) I also own surface RT and actually encountered some networking issue but nothing like the surface pro 3. Pro 3 simply can't be use right now for internet. too slow, disconnect.
Sep. 13, 2018 / Updated by Bessie Shaw to Windows 10
Once you run into the Windows 10 network connection issues, such as Windows 10 can’t connect to this network, no Wi-Fi available, 5GHz Wi-Fi not showing up and no Internet secured, don't feel frustrated and it could be resolved. The Windows 10 network issues could be related to the cable modem, the network adapter driver, firewalls or antivirus programs. Here are 7 ways you can try to fix the network connection issues in Windows 10.
Solution 1. Restart Your Network Adapter to Fix Windows 10 Network Connection Issues
To solve the Windows 10 network connection issues, the first thing you could try to do is to restart your wireless adapter. Here’s what you need to do.
Step 1. Press Windows key + R at the same time to open the Run dialog box
Step 2. Type ncpa.pl in the Run box and click OK
Step 3. Right-click on your network adapter and select Disable
Step 4. Right-click on your network adapter again, and then choose Enable
After finish the aforementioned steps, check whether your Windows 10 Internet connection problem has been cleared out.
Solution 2. Update Network Adapter Driver to Resolve Windows 10 Network Issues
In most cases, the Windows 10 network connection issue is due to the outdated network adapter driver, and you just need to update the wireless network adapter driver. To save time and frustration, it’s recommended to adopt a free dedicated driver download and update utility tool, such as Driver Talent, which could detect the outdated, corrupt, broken network adapter driver in seconds and then automatically download and install the best-matched version within two minutes.
Click the button below to grab Driver Talent directly.
Perform the following 3 easy steps to use Driver Talent to keep your network adapter driver updated to fix the Windows 10 network connection issues. For details, you could also refer to the user guide of Driver Talent.
1. Scan Your PC
Choco install windows. Launch Driver Talent and click “Scan” to make a full scan of your computer.
2. Update Network Adapter Driver
Click “Repair” to fix the detected faulty network adapter driver. Driver Talent will automatically download and install the best-matched version. Of course, you could click “Update” to update all your drivers to the latest version. But don’t update what ain’t broken for security reason.
3. Restart Your PC
Reboot your PC to allow the changes to come into effect.
Note: Bear in mind that use Driver Talent to back up you drivers before updating your network adapter driver in case of driver crashes or further unexpected computer issues.
You may also like to check out:
Type netshwinsock reset then hit Enter
Type netsh int ip reset then hit Enter
Type ipconfig /release then hit Enter
Type ipconfig /renew then hit Enter
Type ipconfig /flushdns& then hit Enter
Apart from network adapter drivers download and update, Driver Talent offers other advanced features, such as drivers restore, drivers uninstall, drivers pre-download for another PC, PC Repair (no sound, no video, no Wi-Fi etc.), hardware detection, VR support check and PC speed up, etc.
Solution 3. Roll Back to Previous Network Adapter Driver to Fix Network Connection Issues after Windows 10 Update
Installing a previous network adapter driver could be an effective fix if you were connected before and recently installed a new Windows 10 update or a new network adapter driver. To easily and quickly do it, please refer to Top 2 Ways to Restore Driver on Windows 10.
You could also manually install the previous network adapter driver, but it will take a while. Do the following steps:
Step 1. In the search box on the taskbar, type Device Manager, and then select Device Manager
Step 2. Select Network adapters and then the network adapter name
Step 3. Right-click on the network adapter name and then select Properties
Step 4. Select the Driver tab and then select Roll back driver
Step 5. Follow the on-screen prompts to roll back to the previous network adapter driver
See Also:
Solution 4. Run Network Troubleshooter to Fix Windows 10 Internet Connection Issues
You could also run the built-in network troubleshooter to get rid of some Windows 10 network connection issues. Follow these steps below:
Step 1. In the search box on the taskbar, type Network troubleshooter and then select Identify and repair network problems
Step 2. Follow the steps in the troubleshooter and see if that fixes the Windows 10 network issues
If that doesn’t fix the Internet connection problem in Windows 10, then try to reset TCP/IP stack, release the IP address, renew the IP address, and finally flush and reset the DNS client resolver cache.
To run the related networking commands, here are the steps you need to do.
Step 1. In the search box on the taskbar, type Command prompt and right-click on it, and then select Run as administrator
Step 2. Once the command prompt window opens, type the following commands in an orderly manner.
Note: There’s a single space between ipconfig and the forward slash.
See Also:Fix: Ethernet Not Working Issue on Windows 10
Solution 5. Turn Off Firewalls
In some situations, the firewall software might prevent your computer from connecting to the Internet. You could try to temporarily your firewalls to fix the Windows 10 network connection issues. Follow these steps:
Step 1. In the search box on the taskbar, type Command prompt and right-click on it, and then select Run as administrator
Step 2. At the command prompt, type netsh advfirewall set allprofiles state off, and then hit Enter
Step 3. Open a browser and see if you can connect to the Internet
Step 4. To turn on your installed firewalls, at the command prompt, type netsh advfirewall set allprofiles state on and then press Enter
Solution 6. Turn Off Antivirus Applications
The Windows 10 network connection issues could also be provoked by antivirus programs. To solve it, you could temporarily turn off the antivirus applications. Follow these steps:
Step 1. In the search box on the taskbar, type System and security and then select& Review your computer’s status and resolve issues
Step 2. Select the down arrow next to& Security
Step 3. Right-click on your network adapter and click& Properties
Step 4. If a certain antivirus program is on, check the documentation for that software and turn it off
Solution 7. Use Network Reset
Using network reset& should be the last and final step you could try to fix the Windows 10 network connection issues. Please it will remove all your installed network adapters and the settings for them. Here are the steps:
Step 1. Select the Start button and then select Settings
Step 2. Select Network & Internet
Step 3. Select Status
Step 4. Select Network reset
Step 5. Select Reset now and then Yes
These WiFi-related posts may also interest you:
If you discover other workable solutions to fix the Windows 10 network connection issues, please reach the comments section below.
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